Last updated: [1st Jan 2024]

1. Eligibility for a Refund A refund request will be considered valid only if it meets the following criteria:

• The request is made within a certain number of days (typically 14-30 days) from the date of the original purchase.
• The service or product has not been used or accessed, or it did not perform as stated.
• The product or service is defective or was misrepresented.
• The transaction was not completed due to technical issues.

2. Non-Refundable Items Certain types of items or services cannot be refunded:

• Digital products or services that have been accessed or downloaded.
• Subscription services after the beginning of the new subscription period.
• Products or services marked as non-refundable at the time of purchase.

3. Partial Refunds In some cases, we may offer a partial refund to customers:

• If the service or product has been partially used or accessed.
• If they have purchased a package deal and are only unsatisfied with a portion of the service.

4. Processing Refunds Refunds are processed in the following manner:

• Refunds will be credited back to the original method of payment.
• It may take a certain number of days (e.g., 5-10 business days) for the refund to appear on your statement, depending on your bank or card issuer.
• Any service charges or processing fees at the time of purchase may not be refundable.

5. Requesting a Refund To request a refund, please follow these steps:

• Contact us through our designated customer service channels.
• Provide a detailed reason for your refund request.
• Include proof of purchase or transaction information.

6. Refusal of Refund We reserve the right to refuse a refund request if it does not meet our Refund Policy conditions. This includes situations where:

• The request is made outside of the designated refund request period.
• The customer is unable to provide adequate proof of purchase.
• The product or service has been used extensively.

7. Changes to Our Refund Policy We may update this refund policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

8. Contact Us If you have any questions or concerns about our Refund Policy, please contact us at https://dietitianranisharma.com/contact

Please note that by purchasing any product or service on https://dietitianranisharma.com, you agree to this refund policy. Thank you for your understanding and cooperation.